| Client |
The leading provider of prescription drug care
in the United States. The company distributes over one million
drugs through its mail order pharmacies, and manages an additional
6 million drug claims from retail stores. |
| Challenge |
To establish one uniform prescription fulfillment platform
to interface with all order entry systems. Establishing one
platform would better support and manage the existing daily
volume of 500,000 orders, position the company to quickly
integrate new channels, (i.e. Wireless) and further streamline
the prescription fulfillment process.
|
| Solution |
Redesign and build the front and middle tiers
of the enterprise to interface with the company's legacy systems.
|
| Results |
GalaxE.Solutions delivered a small team of
application architects who played the leading role during all
phases of the project life cycle. The team gathered and documented
the customer requirements, then designed the application. The
team's hands-on expertise with Imaging and workflow technologies,
Visual Basic and IBM MQseries enabled the customer to quickly
design and build a robust, multi-tier enterprise application.
|
| Benefits |
- The application was extended to 1000 customer service
workstations across the country
- The application exceeded user expectations by doubling
the rate at which prescription orders could be fulfilled
|