 |
|
| Client |
The largest distributor of European travel-related
products. The company serves over one million business and leisure
travelers per year. |
| Challenge |
Business:
To develop an e-commerce channel for the company's product
line, and integrate the new channel with the existing customer
service department.
Technical:
Design and develop an e-commerce enterprise architecture and
infrastructure, and integrate it with the existing call center
applications. The customer did not possess the in-house expertise
to build an object-oriented, N-tier distributed client-server,
component based architecture from scratch.
|
| Solution |
GalaxE.Solutions delivered an enterprise architect
and project manager, who took on all project management and
architecture responsibilities. This individual developed project
plans, time and cost estimates, managed a team of 20 technical
and business professionals, and designed the enterprise. |
| Benefits |
- The company's enterprise is integrated with those of its
external business partners.
- The company offers a full range of customer services through
its website.
- The company's proprietary systems are a source of competitive
advantage.
- The company received ongoing training from GalaxE.Solutions
in object-oriented and ORB technologies to reduce future
maintenance and development costs.
|
| Technologies |
Java, Visibroker (ORB), Jbuilder, UNIX, NT
|
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Case Studies
