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Project Management Methodology:

GalaxE.Solutions® has enormous expertise is end-to-end project deliverables including E-business and Enterprise Portals, Data Warehousing, CRM and ERP.

Project Management Attributes:

  • Extensive rapid-prototyping, rapid-development
  • Object Oriented lifecycle management
  • Rational Unified Process & 4+1 driven
  • Primary IT / Software Lifecycle Processes follow ISO/IEC-12207
  • Process Assessment follows ISO/IEC-15504 (SPICE)
  • Quality processes adhere to ISO 9001/9000-3
  • Deliverables ready for software validation
  • Process oriented for onsite/offsite/offshore projects
  • Project Services Portal and Project Tracking System 24x7

Maintenance Metrics:

TASK
  • Date estimate variance
  • Hour estimate variance
  • Volume of tasks closed
QUALITY
  • Tasks re-opened due to accuracy
  • Tasks reopened due to efficiency
  • Tasks reopened due to maintainability
CUSTOMER SATISFACTION
  • Detailed status reporting
  • User 'perception' of performance
  • Inclusion in prioritization
  • Level to which users are informed
RESOURCE
  • Response time
  • Resolution time
  • Estimate accuracy
  • Time breakdown by work type, admin, team, application

Our end-to-end solutions process includes a proven integrated design methodology. The 4+1 view features strong interaction between the logical, developmental, physical and process domains: