We're moving into an age where the time interval between demand and time-to-market will be measured in seconds. Indeed, today, there are systems where demand realized translates to demand satisfied in a matter of milliseconds.

We at GalaxE.Solutions^®, understand that underlying support systems are critical to efficient management of information and key business processes. We have extensive experience in a diverse set of services that offer holistic information technology support.

Collaboration

• Establish integrated collaboration solutions of messaging, instant message, voice, video, data
• Help organizations establish a comprehensive strategy and framework for corporate wide collaboration
• Integrate collaborative technologies with LOB applications and business needs
• End to end solutions that include the full life-cycle approach to corporate collaboration from business case, design, implementation and through to management.
• Creation of federated (B2B) and global collaboration networks
• Measure business impact of collaboration (and lack thereof)
• Expertise in bringing together products and tools such as, Microsoft Exchange, Microsoft SharePoint, Microsoft Live Communications Server, Microsoft Live Meeting, Domino, Documentum, Polycom, Tandberg, Cisco, Radvision

Technology continues to make the business world ever smaller. Globalization has brought companies into all time zones, putting pressure on companies to work globally. Sustainable, rapid decision making in the global economy often determines who wins the race for the customer. Most collaboration technology implemented today has limited impact on bringing information workers together. Disparate, non-integrated collaborative tools for voice, video, data and enterprise systems, make collaboration difficult for the user and reduces the ROI in these technologies.

Digital Media

• Microsoft Windows Media - Architecture, Design, Implementation and Support
• Internet Radio. Create the best end to end solution for streaming Internet radio.
• Online Learning. Reduce travel-related expenses and increasing productivity by delivering presentations, seminars, and training to the desktop.
• Corporate TV. Help corporations who are looking for new and compelling ways to provide the knowledge and information employees need to excel in their jobs. TV solutions enable corporations to deliver multiple broadcast channels of rich media content 24x7
• Video on Demand. True interactive VOD for the ultimate consumer video application.
• Sales, Marketing, and Community. Helps organizations to effectively deliver training and product information to their sales force, or promotional information to external audiences such as business customers, prospective students, and potential recruits.

ERP/CRM Implementation

• Work involves new installation, assessment, blueprinting, planning, vendor/package assessment, implementation services, cost justification, maintenance, changes, and operation in the major ERP packages.
• Expertise in integration of ERP & CRM packages with existing legacy and operations applications.
• GalaxE.Solutions^® will take enterprise strategy software implementation through the full project life cycle using its industry standard project and program management methodology

Business Intelligence/Data Warehousing

• Experienced in enterprise-wide business intelligence planning, building, implementation and management
• Expertise in Cognos, Actuate, Business Objects/Crystal Reports, MicroStrategy, Information Builders, Siebel, Oracle/Data warehousing and SAS
• Functional expertise in DSS/Decision Support Systems, ESS/Executive Support Systems, Use of business information in CRM & marketing, Corporate Data Warehousing
• Operational experience in Data warehouse implementation & operations and Enterprise data modeling

Infrastructure Services

• Infrastructure planning
• Infrastructure Implementation projects
• Infrastructure management
• Performance and capacity planning
• Disk management/wide area storage arrays
• Diagnostics over the SAN
• Security, physical and logical, Web and E-Commerce
• Deploying Enterprise Applications for remote access
• Load Balancing, Secure Access etc.
• Back up services implementation and management
• User management; Help desk; Call center
• Deploying Enterprise Server Software like WIN 2000, Unix, Citrix, VMWare