Medical & Pharmacy Benefits Request Management Solution


GxTrace™ enables compliance and accuracy, ensuring authentic detail for operations and audits through end-to-end traceability. Our automated approach provides the detail required for compliance with any guideline, standard or regulation, delivering a 50% reduction in compliance-related costs.

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end-to-end audit ready traceability

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reduction in compliance related costs

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coverage on tracking and alerting on SLA

Globally Implemented at Fortune 20 Organizations

  • Trace transactions across multiple systems without any common reference ID
  • Allows for a many to many relationship as transactions propagate across systems
  • Solves for online (synchronous) and queued/batch (asynchronous) transaction processes
  • Separate from the system being observed
  • Introduces no overhead on system being observed; senses through replication of data stores
  • A 5-step process to trace transactions across systems and technologies without any reference ID
  • Big Data ingestion solution
  • Near real-time processing enhancements
  • Simulation models for audit universes, just in time escalations before failures
  • Patent process in progress
  • Codebase for multiple databases
  • Documentation: process handbook, training material, marketing collateral, engagement and deployment model
  • Reduces dependence on tribal knowledge; client FTEs
  • Elevates role of service provider staff to: scientists, decision makers, advisors and very often stewards of key business info, provider of best practices and factory environments
  • Reduces headcount, time, cost of delivery: Troubleshooting, major changes, risky changes, re-platforming, M&A
  • Increases criticality of service provider processes and personnel
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Enabling Compliance and Accuracy Through Audit-Ready Traceability